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Iphone 7 update7restore

I am getting a "Unable to Activate" Update is required to activate iPhone, when trying to activate/restore my Iphone.

My MacBook Air is unable to synchronise.

I have been chatting with Apple Support, and was meant to have a Senior Advisor call me, but obviously my phone isn't working, so thought I would try here.

Does anyone have advise?

Thanks

iPhone 7, iOS 15

Posted on Jul 26, 2022 6:00 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2022 2:48 AM

Please look at this --> If you can't activate your iPhone - Apple Support

If you are the owner or the owner has shared all information with you then, in order to open the Activation Lock:- read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


If you have an unknown Apple ID on the App Store and Apple ID page. (See the pic below)



Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.


1 reply
Question marked as Top-ranking reply

Jul 27, 2022 2:48 AM in response to LeaHen

Please look at this --> If you can't activate your iPhone - Apple Support

If you are the owner or the owner has shared all information with you then, in order to open the Activation Lock:- read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


If you have an unknown Apple ID on the App Store and Apple ID page. (See the pic below)



Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.


Iphone 7 update7restore

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