You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail won't send from iPad or iPhone to a company account

Mail works perfectly on my Mac Mini but neither my iPhone or iPad will send mail from my company address (i.e., "name@company.ca" NEVER works.

Just re-entered my settings again and tried sending from my iPad to my iCloud account. Ipad returned an error, saying server rejected the recipient.

I know the settings are the same. For some reason my incoming mail is IMAP and outgoind is SMTP. Otherwise no idea what's going on.

Any help appreciated.

iPhone XR, iOS 15

Posted on Aug 1, 2022 10:04 PM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

289,834 points

Posted on Aug 2, 2022 3:08 AM

IMAP is often used for incoming mail, while SMTP is used for outgoing mail. As described, this is likely to be correct.

You may need to contact your company IT Team to verify the correct IMAP/SMTP port and authentication settings for your email account. This information may have to be entered manually.

View in context

Mail won't send from iPad or iPhone to a company account

Similar questions