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User profile for user: benjikauth
benjikauth Author
User level: Level 1
5 points

My Studio display camera video is not rotating with the screen.

I am in portrait orientation and the camera output is still in landscape, which results in me being sideways. I've rotated the display, unplugged and reconnected power and thunderbolt cables, and rebooted. Nothing changes it.


This happened after upgrading from a 2018 MBP to a 2021 MBP M1. It hasn't worked since I plugged it into the new laptop.


I'm not finding any settings at the OS level to fix it. Using Zoom, even if I rotate the camera input, it then doesn't take up the screen and isn't normal.


Any ideas?

Studio Display

Posted on Aug 2, 2022 9:08 AM

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User profile for user: benjikauth
benjikauth Author
User level: Level 1
5 points

Posted on Aug 9, 2022 2:56 PM

That was a super random response as the issue was the camera being sideways, not needing portrait mode.


Turns out that the firmware update to 12.5 from 12.4 fixed it. The update is detected and pops up after updating Monterey to 12.5, then it downloads in the background (no way to force the update dialogue) and then shows as a specific update, separate from the OS. Once this shows, it applies and says not to unplug or restart anything. That completes and then the display restarts and the OS requires login again. It appears to be an issue with M1 compatibility and the Studio Display as rotation only worked on the Intel MBP that I used previously. There is no mention of this anywhere else and support didn't know but suggested updating the OS and the firmware.

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User profile for user: benjikauth
benjikauth Author
User level: Level 1
5 points

Aug 9, 2022 2:56 PM in response to Chris_V89

That was a super random response as the issue was the camera being sideways, not needing portrait mode.


Turns out that the firmware update to 12.5 from 12.4 fixed it. The update is detected and pops up after updating Monterey to 12.5, then it downloads in the background (no way to force the update dialogue) and then shows as a specific update, separate from the OS. Once this shows, it applies and says not to unplug or restart anything. That completes and then the display restarts and the OS requires login again. It appears to be an issue with M1 compatibility and the Studio Display as rotation only worked on the Intel MBP that I used previously. There is no mention of this anywhere else and support didn't know but suggested updating the OS and the firmware.

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My Studio display camera video is not rotating with the screen.

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