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My pictures are not rotating even though my rotate icon is not off and I did reset all settings and tried everything

My pictures are not rotating even though my rotate icon is not off and I did reset all settings and tried everything.

iPhone 12 proMax

Posted on Aug 5, 2022 8:56 AM

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Question marked as Top-ranking reply

Posted on Aug 5, 2022 9:07 AM

If you already tried (to no avail) all the steps provided in the support article that led you here, AND if it happens with all pictures and/or all apps, AND if you already performed a "forced" restart of your iPhone as per these instructions:--> Force restart iPhone – Apple Support , it might be a hardware glitch.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Aug 5, 2022 9:07 AM in response to mimina145

If you already tried (to no avail) all the steps provided in the support article that led you here, AND if it happens with all pictures and/or all apps, AND if you already performed a "forced" restart of your iPhone as per these instructions:--> Force restart iPhone – Apple Support , it might be a hardware glitch.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My pictures are not rotating even though my rotate icon is not off and I did reset all settings and tried everything

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