You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lost phone

I have lost my IPhone before 2 months, before 30 minutes Apple send me an email they said we find the phone and they send me link for location but it doesn’t work


iPhone 12 Pro Max

Posted on Aug 9, 2022 11:06 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2022 11:12 AM

Apple does NOT send messages like this.


The message is a scam that is trying to trick you into providing information to the bad buys who have your phone......so they can get into it and access your data.


Hopefully, you did not provide any information like your Apple ID, Apple ID Password, or any other personal information.


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


3 replies
Question marked as Top-ranking reply

Aug 9, 2022 11:12 AM in response to moody161

Apple does NOT send messages like this.


The message is a scam that is trying to trick you into providing information to the bad buys who have your phone......so they can get into it and access your data.


Hopefully, you did not provide any information like your Apple ID, Apple ID Password, or any other personal information.


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Aug 9, 2022 11:11 AM in response to moody161

Apple will never get involved in a lost/stolen device, therefore that message does NOT come from Apple. Be extremely careful and DO NOT give any personal info to anyone.

These are the only steps you can perform in such a situation:--> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support, and/or:--> Use the Find My app to locate a missing device or item - Apple Support

Regards

Giulio


Lost phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.