You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I updated my payment method and it still says failed even when information is correct. Why does it keep saying failure?

Posted on Aug 12, 2022 8:09 PM

Top-ranking reply

ChrisJ4203

Level 10

230,606 points

Posted on Aug 12, 2022 8:11 PM

Read the information in the Related Article above your name in the post. Your credit card holder is the one that declines a payment method, not Apple. Check with them. If they cannot answer the question, then you need to use this link to find your location and click on it to get the information to contact iTunes support. Choose your country or region - Official Apple Support

View in context

I updated my payment method and it still says failed even when information is correct. Why does it keep saying failure?

Similar questions