You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I have an image that says connect to computer/itunes, but don't know what buttons to push next
RacerX5 wrote:
received an error message when trying to Restore: "Unknown error (4013)"...
You’re prolly headed for a repair (as a guess), but follow the Apple recovery sequence.
RacerX5 wrote:
YEs, original battery.. was working about a year ago, then sat in a drawer for a year, and this problem... If they are easy/cheap to change, I would consider it... I use this phone only as an iPOD and Streaming service... no cellular required
Prices can be acquired here: iPhone Battery Repair & Replacement - Apple Support
RacerX5 ~ According to Wikipedia: "The iPhone 6 and 6 Plus were discontinued in most markets on September 7, 2016"
...So that original battery is likely to be very weak – if not from use, then from sheer age.
About genuine iPhone batteries
(Articles found by searching Apple's Knowledge Base.)
õ¿õ¬
You’ll need to restore it. That’s the same as this sequence: If you forgot your iPhone passcode - Apple Support
YEs, original battery.. was working about a year ago, then sat in a drawer for a year, and this problem... If they are easy/cheap to change, I would consider it... I use this phone only as an iPOD and Streaming service... no cellular required
Thank you, this was a good start, but I received an error message when trying to Restore: "Unknown error (4013)"... any thoughts on this...?
RacerX5 ~ Does your iPhone 6 still have its original battery?
õ¿õ¬
I need to force a restart on my apple iphone 6
