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unable to activate

its keeps saying my iPhone is unable to activate after I factory reset it, do any of you guys know what's wrong?

iPhone 7

Posted on Aug 18, 2022 5:42 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2022 6:05 AM

Hello!

Necessary actions:

Restart your iPhone or iPad.

If you still can't activate your iPhone or iPad, try again on your computer.

Make sure you're running the latest version of macOS or iTunes.

Check if your computer has an Internet connection.

Using the cable that came with your iPhone or iPad, connect your iPhone or iPad to your computer. Find the device on your computer.

Wait for the computer to detect and activate your iPhone or iPad.

If you're prompted to "Set up as new" or "Restore from backup", it means your iPhone or iPad is activated.

If you see a message that the activation information was incorrect or the activation information could not be retrieved from the device, try restoring your iPhone or iPad using recovery mode.


1 reply
Question marked as Top-ranking reply

Aug 18, 2022 6:05 AM in response to cjlynch1000

Hello!

Necessary actions:

Restart your iPhone or iPad.

If you still can't activate your iPhone or iPad, try again on your computer.

Make sure you're running the latest version of macOS or iTunes.

Check if your computer has an Internet connection.

Using the cable that came with your iPhone or iPad, connect your iPhone or iPad to your computer. Find the device on your computer.

Wait for the computer to detect and activate your iPhone or iPad.

If you're prompted to "Set up as new" or "Restore from backup", it means your iPhone or iPad is activated.

If you see a message that the activation information was incorrect or the activation information could not be retrieved from the device, try restoring your iPhone or iPad using recovery mode.


unable to activate

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