Unauthorized charges
I am charged for I didn’t ordered & it’s not in my purchase list
iPhone 12 Pro Max, iOS 15
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- Sign in to reportaproblem.apple.com.
- Tap or click "I'd like to," then choose "Request a refund."
- Choose the reason why you want a refund, then choose Next.
- Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.
If you can't request a refund on reportaproblem.apple.com
- If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.
- If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information.
- If you don't know why you were charged, review your family members' purchases. If you're the family organizer, tap or click the Apple ID button, then choose All. Purchases charged to your shared payment method appear.