Question marked as Top-ranking reply User profile for user: RachT1 RachT1 User level: Level 5 7,397 points Aug 21, 2022 3:17 PM in response to christinefromwaterloo Hello, Try these steps: If your iPhone won't turn on or is frozen - Apple Support Show more Less Upvote if this is a helpful reply Downvote if this reply isn’t helpful Reply Link