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Software Update just keeps loading

I have the MacBook Pro (16-inch, 2021), currently on Monterey 12.3. Every time I go to check for a new update it just keeps loading and loading. How do I fix this?

MacBook Pro 16″, macOS 12.3

Posted on Aug 21, 2022 5:46 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2022 1:27 AM

There can be several reasons responsible for interrupting your Mac’s update process:


1. Lack of free space on Mac

2. Software malfunction

3. Internet connection with slow speed

4. System errors interfere with the updates

5. Non-responsive update servers

6. Old install data interfering with updates


However, you can try the below DIY methods to fix the issue:


1. Ensure sufficient storage space availability

2. Inspect your Internet connection

3. Shut down Mac and switch it on

4. Check Apple Update Server

5. Boot your Mac in Safe Mode

6. Remove the older macOS install data

7. Rectify the Software Update preferences


Hope it helps!

6 replies
Question marked as Top-ranking reply

Aug 22, 2022 1:27 AM in response to CyStar

There can be several reasons responsible for interrupting your Mac’s update process:


1. Lack of free space on Mac

2. Software malfunction

3. Internet connection with slow speed

4. System errors interfere with the updates

5. Non-responsive update servers

6. Old install data interfering with updates


However, you can try the below DIY methods to fix the issue:


1. Ensure sufficient storage space availability

2. Inspect your Internet connection

3. Shut down Mac and switch it on

4. Check Apple Update Server

5. Boot your Mac in Safe Mode

6. Remove the older macOS install data

7. Rectify the Software Update preferences


Hope it helps!

Aug 21, 2022 5:52 PM in response to CyStar

CyStar wrote:

I have the MacBook Pro (16-inch, 2021), currently on Monterey 12.3. Every time I go to check for a new update it just keeps loading and loading. How do I fix this?


Shut down & reboot try again...


if no insight try from a Safeboot

How to use safe mode on your Mac - Apple Support



It is always recommend to stay current

The current stable release of Monterey including bug fixes, is macOS 12.5.1


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


Aug 22, 2022 1:52 AM in response to CyStar

There are factors:


1 - Like poor Wifi connection


2 - Slow wifi connection


3 - Too many other people downloading at the same time and Apple Severs are overloaded


4 - Software on the computer interfering with the download process including AntiVirus Software


Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.


5 - Running behind a VPN which may increase Packet losses or corruption of the download 


6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer. 


7 - Best Results are via Ethernet Cable to Router


8 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences


9 - Worst case - Restart in Recovery Mode and choose Reinstall macOS. This in theory will pull the latest version of Monterey available and commence the installation.

Software Update just keeps loading

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