Mail crash lost SAVED draft

Question

Level 1

4 points

Mail crash lost SAVED draft

I just spent three hours writing a very large email with two attachments, during which I assumed it was automatically saved.

When I clicked send, I got a message regarding my account, the password was not up to date. I updated it and closed that window. I clicked "save" on the draft menu just to be sure. When I closed the draft window to restart the app, the app crashed. I opened it again, and my draft is nowhere to be found.

Please help, I could do with a screenshot of what I wrote. There was important scientific/work content. I am beyond appalled

MacBook Pro 14″, macOS 12.5

Posted on Aug 25, 2022 8:05 PM

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Answer 1

joana271 Author

Level 1

4 points

Aug 25, 2022 8:23 PM in response to muguy

Thank you, just did, it is not there. I believe the password change didn't allow for the draft to sync to the external account. Still, when I click save, shouldn't there be a local copy? I have multiple accounts with Mail. Could it be - at least the text, not the attachments - in the crash report somewhere??

I am feeling quite devastated. Living and learning

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Answer 2

muguy

Level 10

81,223 points

Aug 25, 2022 8:34 PM in response to joana271

If you were electing to save, the message should update in the drafts folder.

You could try looking for a file on your Mac. Open Finder. Use the Go menu option and navigate to "go to folder." Enter ~/Library/Mail

If you're not seeing a draft in the Mail app it's unlikely anything is in those folders; and, you don't want to mess around a lot with all the files in there.

The text will not appear in a crash report

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Answer 3

joana271 Author

Level 1

4 points

Aug 25, 2022 8:47 PM in response to muguy

This email account was just syncing to the server, I just learned that Mail does not sync all accounts by default. And I also just confirmed in Utilities/Console that the crash report is stored, with the exact time of the crash, and the report does not contain the text.

Again, live and learn. Write your emails in a document and save, or make sure to force your Email app to SAVE your drafts in the disc (that can be backed up) because it doesn't by default.

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