My passcode keeps not working on my iPhone and locks me out
Passcode continues to not work when entered and locks me out
iPhone XR, iOS 15
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Apple introduces the 2025 Black Unity Collection
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
Passcode continues to not work when entered and locks me out
iPhone XR, iOS 15
Turn off Raise to Wake in Settings, Display & Brightness and turn off Tap to Wake in Settings, Accessibility, Touch to prevent it opening in your pocket or purse
You can sometimes remedy this without a computer if on iOS 15.2 or later by tapping on "erase iPhone" , but you will still need the Apple ID password. It will WIPE the phone, no choice!
How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support
video
ios 15.1 and earlier:
If you've forgotten your iPhone passcode – Apple Support (UK)
Turn off Raise to Wake in Settings, Display & Brightness and turn off Tap to Wake in Settings, Accessibility, Touch to prevent it opening in your pocket or purse
You can sometimes remedy this without a computer if on iOS 15.2 or later by tapping on "erase iPhone" , but you will still need the Apple ID password. It will WIPE the phone, no choice!
How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support
video
ios 15.1 and earlier:
If you've forgotten your iPhone passcode – Apple Support (UK)
My passcode keeps not working on my iPhone and locks me out