You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

iPhone 12 pro max update

After recent update my contacts only show up as numbers I have tried every thing including

restarting, changing region etc. This works for a short while and then reverts back to numbers

Posted on Aug 28, 2022 6:30 AM

Top-ranking reply

Level 10

91,287 points

Posted on Aug 28, 2022 7:40 AM

Contacts in messages problems

Try this whether your contacts are in iCloud or in your chosen email account

(You might want to back up the phone first, and if your contacts are phone only you have no remedy)

Close Contacts app. then for

Contacts in iCloud:

Settings, Your name, iCloud, Turn off contacts

Contacts in another email account:

Settings, Contacts, Accounts

Find the account with Contacts turned on. Turn contacts off

When asked if you want to keep them, choose “delete from my iphone ”

Open Contacts app and it should be empty.

Power the phone off and back on.

Then

Contacts in iCloud:

Settings, Your name, iCloud, Contacts. Turn it On

Contacts in another email account:

Settings, Contacts, Accounts

Find the account with the Contacts again. Turn contacts On

Open Contacts app and it should be re-populated.

Then try the contacts or messages again.

View in context

Similar questions