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I cannot update my computer. I desperately need help

I cannot not upgrade my computer. Please help

MacBook Pro 13″, macOS 10.15

Posted on Sep 1, 2022 8:22 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2022 8:41 PM

Rosewjacob Said:

"I cannot update my computer. I desperately need help: I cannot not upgrade my computer. Please help"

-------


About Updating a Mac:


About Updating a Mac:

Read the following...


Determining which Update(s) will Install:

I. Verify Compatibility:

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support


B. How to Verify:

I. Reveal your Model:

What is the Model of your Mac? To find out...

  1. Go to: Apple menu
  2. Click: About this Mac
  3. View: Second Line-Down

then...


II. Compare the Results:

See if the Model you found is shown here:


III. If Compatible:

2 replies
Question marked as Top-ranking reply

Sep 1, 2022 8:41 PM in response to Rosewjacob

Rosewjacob Said:

"I cannot update my computer. I desperately need help: I cannot not upgrade my computer. Please help"

-------


About Updating a Mac:


About Updating a Mac:

Read the following...


Determining which Update(s) will Install:

I. Verify Compatibility:

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support


B. How to Verify:

I. Reveal your Model:

What is the Model of your Mac? To find out...

  1. Go to: Apple menu
  2. Click: About this Mac
  3. View: Second Line-Down

then...


II. Compare the Results:

See if the Model you found is shown here:


III. If Compatible:

I cannot update my computer. I desperately need help

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