You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Giftcard Issues

Hello Apple Team,

I recently updated my card onto my phone and all the money I had added with an apple giftcard this morning had disappeared and was converted to the amount of money on my card. I had $13.00 from the apple giftcard. Will it be added into my account? Or will I be getting refunded? I want my money back. Please let me know as soon as possible about the missing money.


Kind regards ,

Charlee Kaneshiro

Posted on Sep 4, 2022 10:45 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 4, 2022 11:24 PM

Hi, and welcome to the Apple Community.


Apple is not here. We are all Apple users, like yourself.

We do not have any access to your accounts or details.

We'd like to help, however.


How you can Check your Apple Account balance - Apple Support


How to contact Apple Support Team:

There is a "Get support" link at top right on this discussion page:


or

See a list of Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Sep 4, 2022 11:24 PM in response to charlee212

Hi, and welcome to the Apple Community.


Apple is not here. We are all Apple users, like yourself.

We do not have any access to your accounts or details.

We'd like to help, however.


How you can Check your Apple Account balance - Apple Support


How to contact Apple Support Team:

There is a "Get support" link at top right on this discussion page:


or

See a list of Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

Apple Giftcard Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.