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M_H24 Author

Level 1

4 points

14-inch 2021 MacBook pro Touch ID sensor not working

I purchased this laptop about 6 months ago and just recently I can’t get the Touch ID to work. I have tried updating the operating system, restarting, cleaning, and nothing has worked. I deleted the fingerprint that was in there and when trying to create a new fingerprint I realized the sensor itself is not registering anything. I was wondering if there was anything else to do or if I should submit a warranty claim for a faulty sensor.

Posted on Sep 6, 2022 10:37 PM

Top-ranking reply

Smilin-Brian

Level 9

56,081 points

Posted on Sep 6, 2022 10:50 PM

Click ▶︎ Touch ID not working. 💻

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14-inch 2021 MacBook pro Touch ID sensor not working

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