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Text Message Transfer Not Complete

I transferred text messaged from Android to iphone 13 and only my texts are showing not the other party.


iPhone 13, iOS 15

Posted on Sep 9, 2022 4:20 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2022 7:23 PM

If you need help with the transfer

  • Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
  • On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
  • Restart both of your devices and try again.
  • On your Android device, turn off your cellular data connection. Then try the transfer again.


If you need help after the transfer


2 replies
Question marked as Top-ranking reply

Sep 9, 2022 7:23 PM in response to DanW2

If you need help with the transfer

  • Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
  • On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
  • Restart both of your devices and try again.
  • On your Android device, turn off your cellular data connection. Then try the transfer again.


If you need help after the transfer


Text Message Transfer Not Complete

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