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Mac Mail loading problem

Mac Mail application will not load. "Application not responding." Have to Force Quit. Solution?

MacBook Pro

Posted on Sep 10, 2022 11:55 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2022 2:46 AM

Mail is closed and hold SHIFT key and attempt to launch Mail.


Still issues --- >>


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps in the order that have been presents and still have issues - please advise for possible further assistance.

3 replies
Question marked as Top-ranking reply

Sep 11, 2022 2:46 AM in response to stupidusernameoption

Mail is closed and hold SHIFT key and attempt to launch Mail.


Still issues --- >>


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps in the order that have been presents and still have issues - please advise for possible further assistance.

Sep 11, 2022 2:30 PM in response to PRP_53

Excellent, P. Phillips. Your first step--Mail closed, hold Shift down, relaunch--worked!


Crazy that I spent an hour yesterday on an Apple Support chat with an advisor who did not even mention this possibility once. We did the SafeMode process; didn't work. Did some other system tests; all good. Mail still wouldn't load. Then he recommended that I upgrade to Monterey (I'm currently running Big Sur 11.6). So I've spent some time today trying to make storage room on my HD for Monterey. But here you come with a simple procedure (I honestly didn't believe it was going to work), and -- boom! -- Mail is open like it's supposed to be.


Thank you.


I've included this extended reply in case it might be helpful to other users struggling with the same issue. What a simple fix!

Mac Mail loading problem

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