iPad mini will not access email

tlfmd wrote:

Using iPad mini, iOS 15.7, I cannot access email account.

There are 5 accounts in place but one is not.

Attempt to re-install, I get note that no password is provided.

The account was deleted, iPad restarted several times in attempt to re-install..

I have the password recorded for guidance, and use it on two other iPads as well as Windows.

I carefully place it in the password part of the install

This one was made unavailable in May.

Could someone explain and help me fix that ?

the next step is to contact your mail provider or look at their support site.

tlfmd wrote:

I use the same password on all the other machines., plus 2 iPhones.

It is obvious iOS is not sending the password for verification on one of the several Apples.

is that what your mail provider told you when you contacted them? Apple has no idea what your email password is.

For the email account with which you are having difficulties, had the email provider switched to using App Specific Passwords? If so, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.

If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.

More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1

For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html

For Gmail:

https://support.google.com/mail/answer/185833?hl=en-GB

Microsoft:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

I would remove the account from the iPad Mini in Settings, Mail, and then Add the account back to the Mail section of Settings. I’ve had to do that before when I had account password issues.

Then go into:

1. Settings, Mail, Accounts
2. Update the password

OR

1. Settings, Mail, Accounts
2. Delete the account that’s not connecting,
3. Re-add the account and its login username and password

tlfmd wrote:

iPad announces that no Password has been entered

Where is that Password missing from? Where hasn’t it been entered? If you could figure that out, I think you’d get this fixed.

To be clear, the requirement to use an App Password can be triggered when updating account credentials on a device - without affecting other devices already set-up with a standard account password.