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Face ID not working for the app store

Checked all my face ID settings, still not working for the app store

iPhone 13, iOS 16

Posted on Sep 15, 2022 4:07 PM

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Question marked as Top-ranking reply

Posted on Sep 18, 2022 7:17 AM

What seems to have worked for me is to just disable Face ID as a sign in method for the App Store, and enable it once again. Go to Settings > Face ID & Passcode, and disable iTunes & App Store. To enable it again, you’ll have to enter your Apple ID password. After that, Face ID worked as an authorization method for App Store. Background: I upgraded my phone, and also moved to iOS 16 in the same process; not sure which step caused this issue.

1 reply
Question marked as Top-ranking reply

Sep 18, 2022 7:17 AM in response to prachi131

What seems to have worked for me is to just disable Face ID as a sign in method for the App Store, and enable it once again. Go to Settings > Face ID & Passcode, and disable iTunes & App Store. To enable it again, you’ll have to enter your Apple ID password. After that, Face ID worked as an authorization method for App Store. Background: I upgraded my phone, and also moved to iOS 16 in the same process; not sure which step caused this issue.

Face ID not working for the app store

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