phone is frozen
my phone is completely frozen on the home screen and I've tried restarting it and nothings working, what can I do?
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First try a Forced restart Force restart iPhone – Apple Support (UK)
Follow the movements exactly for your phone model.
After that
If your iPhone won't turn on or is frozen – Apple Support (UK)
If no better you should arrange a repair
iPhone Service & Repair - Apple Support
Or
Contact - Official Apple Support
Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"
See also: Get your iPhone, iPad, or iPod touch ready for service - Apple Support