ImageCaptureCore error -9937

I am having this same issue since the new update recently to IOS 16.0.2. I have found that the ONLY workaround at the moment is to send your photos to yourself in the text message and then go on your IMAC message icon and drag photos from iMessage to Photos. This is TOTALLY Unacceptable though and APPLE should fix this ASAP. My iMac is macOS High Sierra version 10.13.6, iMac (27-inch, Mid 2011). It still functions great and if Apple is trying to get me to buy another iMac well.....they have lost a loyal and faithful apple customer for sure. In today's economy I don't have 1-2K laying around to buy a new computer when the one I have had been working just fine!!! I will try and find another alternative to import photos....any suggestions are appreciated. Maybe I'll buy one of those electronic picture frames and just send everything to it!!!

Reported this today after finding no solutions over the weekend.

Please report it, the more of us that do the more likely it is to get fixed!

Tested on Macbook pro on El Captain and iPhone 14 running ios 16 - error 9937.

tested on iMac (2018) running Catalina and iPhone 14 running ios 14 - worked downloading via preview. Are Apple trying to make the still functioning macs obsolete!?? ;{

You can use this form for feedback about Photos iOS: Feedback - Photos - Apple-

for feature requests, bug report, etc.

Several reports of this, no particular cure yet.

Transfer some pictures to iCloud Drive from your iPhone and then download the picts to your Mac and then import to Photos ...

Previously set all the camera and photo settings to more compatible in your iPhone ...

It worked for me ...

I am consistently getting the ImageCaptureCore error -9937 since updating my iPhone to iOS 16 (currently 16.0.2).

No items in the iPhone Photos library will transfer to the Mac Photos library.

The error is not sensitive to file format.

Creating a pristine Mac Photos library for testing purposes does not make a difference.

Playing with the usual this/that format/method settings etc. does not make a difference.

Photos that I have already (previously) downloaded from my iPhone to my Mac can no longer be uploaded to Mac Photos.

Photos not taken on an Mac (eg. sent to me in attachments by other people, eg. jpg) can not be uploaded to Mac Photos.

The 'Image Capture' app (sometimes workaround) produces the same error.

iPhone Photo files sent through an intermediary service (eg. iMessage) CAN be transferred (laboriously) to Mac Photos.

Did you see this?

ImageCaptureCore error -9937 - Apple Community

Yep, many are hoping so my friend.

After update of iPhone, this problem came up. Is so frustrated.

I've just downloaded 16.13 BETA....I can confirm It's fixed in this update! :)

👍

Sadly, I'm experiencing the same exact issue and comes just about the time there was an IOS update. I tried both my cell phone and my wife's, and neither work. Image Capture and 'Photos' all fail.

YES, Here is to Apple ... fixing that "Error code 9937", on the new iOS 16 iPhone update.

Apple Tech .... when ???