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Silent mode

Quiet often my phone goes into silent mode even if the ringer volume is full and the silence button is off

i have to restart my phone to resume the ringing again

pls help

iPhone 13, iOS 16

Posted on Sep 28, 2022 10:48 PM

Top-ranking reply

LD150

Level 10

91,311 points

Posted on Sep 29, 2022 12:37 AM

Check or delete your Focus instances, Settings, Focus.

The analysis approach is

First try a Forced restart

Force restart iPhone – Apple Support (UK)

If no better

Backup, restore to factory, and test, then restore from backup:-

(If the phone needs attention you will have to do this anyway)

If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails, or you need to ditch the backup and start as new.

(1) How to back up your iPhone, iPad, and iPod touch - Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings - Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

If the problem remains then do step (2) again but set up as new without restoring any backup.

If it fixes it then it is probably a rogue app or setting.

Otherwise arrange a repair

iPhone Service & Repair - Apple Support

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Silent mode

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