You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Money coming out of my bank account

HI,


I keep receiving notifications to say x amount of money has been taken from my account for an Apple purchase. I only have 3 subscriptions and none of them are the amounts that are coming from my account. the last one i got notified for was $10.97 and I have no idea what that is for.

the last 4 I have had are amounts of $4.49, $44.98, 10.97 and $4.49

I am not sure what these are for, I have cancelled all my subscriptions except for 3 and none of them are those amounts.


Can this please be investigated?

iPhone 6, iOS 10

Posted on Sep 29, 2022 4:59 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2022 5:31 PM

Was it a subscription?


If the subscription isn't billed through Apple:


Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.


On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.


Resources:

View Purchase History.

▷ Cancel a Subscription.

Confirm charges on your billing statement.

Billing and Subscriptions.

Returns & Refunds.

Request a Refund.

▷ Check Refund Status.




Need more help?

3 replies
Question marked as Top-ranking reply

Sep 29, 2022 5:31 PM in response to Jordypordy2468

Was it a subscription?


If the subscription isn't billed through Apple:


Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.


On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.


Resources:

View Purchase History.

▷ Cancel a Subscription.

Confirm charges on your billing statement.

Billing and Subscriptions.

Returns & Refunds.

Request a Refund.

▷ Check Refund Status.




Need more help?

Money coming out of my bank account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.