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how to find the original owner of an ipad

how to find the original owner of an iPad

Posted on Sep 29, 2022 9:48 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2022 11:34 PM

You must contact the store and/or the seller.


Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPad.

To unlock the Pad, you need the Apple ID and password of the previous owner, that were used during set up.


The previous owner has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Then the previous owner has to remove the iPad from his account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

 

Then you can sign in with own your Apple ID.

 

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)

 

The All Too Common SAD Reality of Buying a Used iPad/iPhone

https://discussions.apple.com/docs/DOC-250001038                                 

 

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.





1 reply
Question marked as Top-ranking reply

Sep 29, 2022 11:34 PM in response to Happy824

You must contact the store and/or the seller.


Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPad.

To unlock the Pad, you need the Apple ID and password of the previous owner, that were used during set up.


The previous owner has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Then the previous owner has to remove the iPad from his account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

 

Then you can sign in with own your Apple ID.

 

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)

 

The All Too Common SAD Reality of Buying a Used iPad/iPhone

https://discussions.apple.com/docs/DOC-250001038                                 

 

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.





how to find the original owner of an ipad

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