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prime video app will not open on Appl TV

The Prime Video app suddenly will not open... has been working

Apple TV 4K

Posted on Oct 7, 2022 12:58 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2022 2:50 PM

Verify that the Apple TV system software is up-to-date. Update your Apple TV - Apple Support


Verify that the Prime Video app is up-to-date. If it is updatable, then the app would show in the App Store app with an [Update] button instead of an [Open] button.

Verify that Settings﹥Apps﹥Automatically Update Apps﹥ is still set to On.


Else try this for any misbehaving app:

1 reply
Question marked as Top-ranking reply

Oct 7, 2022 2:50 PM in response to oldvelvet

Verify that the Apple TV system software is up-to-date. Update your Apple TV - Apple Support


Verify that the Prime Video app is up-to-date. If it is updatable, then the app would show in the App Store app with an [Update] button instead of an [Open] button.

Verify that Settings﹥Apps﹥Automatically Update Apps﹥ is still set to On.


Else try this for any misbehaving app:

prime video app will not open on Appl TV

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