iCloud Drive

Matvey_UA Said:

"iCloud Drive: All files (documents, screenshots, videos, music) in icloud drive disappeared on my iphone13!!! Where are they? They are not in the Recently Deleted folder."

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Troubleshooting iCloud Drive:

A. View iCloud Drive, Directly:

Go here, and see if you can view this data: https://www.icloud.com/iclouddrive

B. Single-Out this Device:

Do you see them when viewing them on another device? Enable iCloud on the other device, and see if it reside in there.

C. Re-enable iCloud Drive:

Disable iCloud Drive, and then enable it.

D. Manually Restart your iPhone:

1. Go To: Settings
2. Select: General
3. Scroll to: the Very Bottom
4. Select: Shut Down
5. Slide Finger: to the Right
6. Wait: 30 Seconds
7. Power One: the iPhone
8. Try this Once More

Matvey_UA Said:

"iCloud Drive: thanks, but it didn't work. no files"

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You are welcome...

Check Corresponding Apps:

If Photos was enabled on your iPhone along with your Apple computer, then check and see if the Messages app is enabled on your Mac to see if it exists in it. You'd start up your Mac, not connecting to the Internet, and open the Massages app. Then proceed from there with retrieving it. Important: Be certain you do not connect to the Internet while booting up, as syncing would delete it. So, power off your router to avoid the connection.