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My Face ID is disabled

My Face ID has been disabled why


[Edited by Moderator]

iPhone XR, iOS 16

Posted on Oct 10, 2022 10:47 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2022 10:55 AM

If you receive an alert that FaceID is disabled on your iPhone or iPad Pro


It can occur that you will receive the following message on your iPhone or iPad Pro : " A problem was detected with the true depth camera, FaceID is disabled"

When you're getting this error message, Make sure that you're iPhone or iPad Pro is running the latest version of iOS or iPadOS. If your device is running the latest iOS or iPadOS and you're still getting this message and FaceID is not working:  contact Apple Support to get your device serviced.

3 replies
Question marked as Top-ranking reply

Oct 10, 2022 10:55 AM in response to Kannajames

If you receive an alert that FaceID is disabled on your iPhone or iPad Pro


It can occur that you will receive the following message on your iPhone or iPad Pro : " A problem was detected with the true depth camera, FaceID is disabled"

When you're getting this error message, Make sure that you're iPhone or iPad Pro is running the latest version of iOS or iPadOS. If your device is running the latest iOS or iPadOS and you're still getting this message and FaceID is not working:  contact Apple Support to get your device serviced.

My Face ID is disabled

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