You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

why are unread messages in mail being sent to archive instead of inbox?

why are unread messages in mail being sent to the archive instead of the inbox?

iMac 27″, macOS 12.6

Posted on Oct 10, 2022 3:36 PM

Top-ranking reply

Level 10

116,782 points

Posted on Oct 10, 2022 6:23 PM

Most likely because it is a Gmail account or uses the Gmail email protocol.

Mail maps All Mail label to Archive. Since Gmail isn’t standard IMAP, and puts messages in multiple folders, Mail doesn’t work well with it.

View in context

Similar questions