You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I would like to remove my credit balance to get 0$

I would like to remove my credit balance to 0$

iPhone 12, iOS 16

Posted on Oct 13, 2022 6:26 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2022 6:29 AM

Depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your balance: Get Support

 

2.

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.

 

If you want change Country or Region, you must comply with all regulations described here ->   Change your Apple ID country or region

Change your Apple ID country or region - Apple Support (KW)


2 replies
Question marked as Top-ranking reply

Oct 13, 2022 6:29 AM in response to bukunmi32

Depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your balance: Get Support

 

2.

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.

 

If you want change Country or Region, you must comply with all regulations described here ->   Change your Apple ID country or region

Change your Apple ID country or region - Apple Support (KW)


I would like to remove my credit balance to get 0$

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.