You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Hi, I restarted my Mac book pro 14 inch. my usual password doesn’t work for some reason and there is no button to reset

Posted on Oct 16, 2022 5:09 PM

Top-ranking reply

Level 10

195,705 points

Posted on Oct 16, 2022 6:05 PM

saronovi Said:

"Hi, I restarted my Mac book pro 14 inch. my usual password doesn’t work for some reason and there is no button to reset"

-------

Troubleshooting a Forgotten Mac Passcode:

A. Disable Caps Lock:

Is caps lock enabled? If so, disable it.

B. Where to Reset it:

Reset it using the login screen. You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it.

View in context

Similar questions