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App store

i am trying to get an app in the App Store and when I double click it says payment not complete. I have taken my card out and put info back in multiple times. I have never had this issue before.

iPhone 12 Pro Max, iOS 15

Posted on Oct 18, 2022 6:33 AM

Reply
2 replies

Oct 18, 2022 8:44 AM in response to Stella1309

it says payment not complete.

👉 If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.



App store

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