You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My purchase in Brawl Stars could not be completed

My purchase could not be completed for no reason and I’ve tried to remove and add again the payment method however it doesn’t work. How am I suppose to deal with this situation?

iPhone 12 Pro Max, iOS 16

Posted on Oct 18, 2022 3:31 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2022 12:39 AM

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


I’ve tried to remove and add again the payment method however it doesn’t work.

See -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • Add first the new card, then remove the old one.


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.


1 reply
Question marked as Top-ranking reply

Oct 19, 2022 12:39 AM in response to YujieF39

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


I’ve tried to remove and add again the payment method however it doesn’t work.

See -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • Add first the new card, then remove the old one.


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.


My purchase in Brawl Stars could not be completed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.