You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i-poli Author

Level 1

4 points

Loud crackling noise on my iphone 12 Pro Max then went black screen

This is the first time I have experienced the loud crackling noise while I am on a Video Call in Facebook Messenger. Happened 5mins ago. It’s weird when the phone suddenly shut off and went black screen, I press and hold the power button for 3 seconds and then the screen just lit up and showed me the passcode screen right away. My phone did not restart. I didn’t see the logo as well. I am just concerned if anyone also experienced this? And why did that happen? what are the right troubleshooting steps to avoid this issue again?

Posted on Oct 22, 2022 3:10 AM