Download music from iTunes
I can’t download song but I pay already
iPhone XR, iOS 16
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Try to -> Redownload music in the iTunes Store app on your iPhone, iPad, or iPod touch
Redownload music - Apple Support
Check also -> If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
or Sure you have received an invoice from Apple.
Tap on Report a problem on the invoice.