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Trying to to use free 3 month Apple TV

Having recently purchased an iPad, I've been given three months Apple TV for free. Except when I go to use this, I'm in a never-ending loop of having to sign in, confirm my account, enter new numbers again and again. I've tried on my TV (through Roku) and on my iPad but whenever I select the "Start free 3 months" it asks me to sign in, even though I already have. Been trying for the last 30 minutes. Any help would be much appreciated.

iPad, iPadOS 15

Posted on Oct 22, 2022 11:02 AM

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Question marked as Top-ranking reply

Posted on Oct 22, 2022 6:18 PM

Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support

Step 5 says to contact Apple if the prior steps didn’t bring a solution. They can assist.

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Trying to to use free 3 month Apple TV

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