Can't use gift card money on App Store

alexk227 Said:

"App store: I have redeemed my apple gift card for 10$ in the App Store and I want to buy a game in the App Store but it won’t let me use my apple gift card to buy it"

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Troubleshooting Gift Cards:

Avoid Gift Card Scams...

Contact the Seller.

Whomever the seller is, ask them for a proof of purchase.

Where was the Purchased?

• Online?:

If this was purchased online (i.e. eBay) then contact the site, seeing if the seller can be accountable and if you can get your money back.

• In-Person?:

If this as purchased in person, then there may be nothing you can do but contact them, asking for your monkey back.

Or...

A Retailer?:

If purchased at a retailer, take it back, asking what your options are for return. Gift Card return policies vary by rules of law. So, take to the Manager, asking if you can get a new card.

Avoiding Scams:

In all recommend getting it at a retailer - that way you can easily avoid scams. Getting it online might result in scams (and plenty are reported). So, go to a retailer, and then add it to your Apple Account right then-and-there after the transaction goes through at the cash register. It'd be more safe, from what read on these forums.

Go Here:

• If you can't Redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
• Recognize and Avoid Phishing Messages, Phony Support Calls, and Other Scams - Apple Support