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Level 1

9 points

fall detection

My Mom's fallen twice and the new applewatch did not detect either fall.

Software is up-to-date and fall detection is on. It's apple watch series 8.

Any suggestions?

Apple Watch Series 8

Posted on Nov 1, 2022 9:06 AM

Top-ranking reply

Level 6

13,243 points

Posted on Nov 1, 2022 1:44 PM

Fall detection will detect hard falls. You can read more about it in the link below.

If you believe her falls qualify as hard falls, then please contact Apple Support directly by tapping Get Support at the top of the page.

Hope your Mom was ok.

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