mail server not working

Mail server wont work on last two iphones.

even the new 14

Posted on Nov 1, 2022 1:27 PM

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Question marked as Top-ranking reply

Posted on Nov 3, 2022 10:53 AM

Greetings pnkht8,


If you are unable to send or receive email on your iPhone, follow the guidance found here:


If iCloud Mail isn't working - Apple Support


"If you need help sending or receiving mail on your iPhone, iPad, or iPod touch

  1. Check your Internet connection. Open apple.com in Safari on your iPhone, iPad, or iPod touch.
  2. To see if you can receive mail for your iCloud email on another device, go to iCloud.com on a Mac or PC. 
  3. Make sure that you turned on Mail in Settings on your iPhone, iPad, or iPod touch. Tap Settings > [your name] > iCloud and turn on Mail.
  4. Make sure that new data is pushed to your device automatically. In iOS 14 or later, tap Settings > Mail > Accounts > Fetch New Data, then turn on Push. In iOS 13 or earlier, tap Settings > Passwords & Accounts > Fetch New Data, then turn on Push. 
    • Send an email to your account to see if Push is working.
    • In Fetch New Data, tap your iCloud account and turn on Push. You can only use Push with one account at a time. 
  1. Turn your device off and back on. 
  2. If you still can't send or receive mail, turn off the settings in steps 3 and 4, restart your device, then turn them back on. "


Take care.

1 reply
Question marked as Top-ranking reply

Nov 3, 2022 10:53 AM in response to pnkht8

Greetings pnkht8,


If you are unable to send or receive email on your iPhone, follow the guidance found here:


If iCloud Mail isn't working - Apple Support


"If you need help sending or receiving mail on your iPhone, iPad, or iPod touch

  1. Check your Internet connection. Open apple.com in Safari on your iPhone, iPad, or iPod touch.
  2. To see if you can receive mail for your iCloud email on another device, go to iCloud.com on a Mac or PC. 
  3. Make sure that you turned on Mail in Settings on your iPhone, iPad, or iPod touch. Tap Settings > [your name] > iCloud and turn on Mail.
  4. Make sure that new data is pushed to your device automatically. In iOS 14 or later, tap Settings > Mail > Accounts > Fetch New Data, then turn on Push. In iOS 13 or earlier, tap Settings > Passwords & Accounts > Fetch New Data, then turn on Push. 
    • Send an email to your account to see if Push is working.
    • In Fetch New Data, tap your iCloud account and turn on Push. You can only use Push with one account at a time. 
  1. Turn your device off and back on. 
  2. If you still can't send or receive mail, turn off the settings in steps 3 and 4, restart your device, then turn them back on. "


Take care.

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