You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App store apps

Hello, I have a problem with app store, I can’t download any app, when i push the download button then it stuck, and loading circle just moving and that’s all, tried restart Iphone, re-login and etc, any ideas?

iPhone 13 Pro Max, iOS 16

Posted on Nov 3, 2022 12:12 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2022 12:22 AM

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

1 reply
Question marked as Top-ranking reply

Nov 3, 2022 12:22 AM in response to gediminas84

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

App store apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.