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Can someone else pick up my iPhone from the Apple Store for me?

Please let me know how to contact apple support on a chat, I'd like to ask them how can someone else pick up the phone that I will order online, is the invoice email enough? I am not in the US personally but I would want my friend to pick it up for me and bring it. I am not ordering it with a delivery just a store pick up so I need to know what proof is needed for my friend to pick it up because the phone will be ordered with my name.


Looking forward to your answers, thanks!


[Re-Titled by Moderator]

Posted on Nov 4, 2022 2:59 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2022 3:21 AM

Apple's US webpage Shipping & Pickup - Shopping Help - Apple has information on order collection by another person:


Once you're ready to purchase, select Pick up at Checkout. If you would like to change the pickup location, select Change location, then Continue. Items marked Available Today will usually be ready for pickup within an hour. We’ll send you a pickup notification email when your order is ready to be picked up. In some instances, you may also be able to select a window of time to pick up your order at an Apple Store. This Check-In Window will ensure that your order is available shortly after you arrive. Just check in with a Specialist when you get to the store. If you’re unable to come in during this time window, you can pick up your order afterward, but wait times may vary.


You'll receive a notification email when your item is available to pick up. Please wait for this email before coming to the store.


If you would like someone else to pick up your items, select Someone else will pick up these items. To pick up your items in an Apple Store, you will need to bring the order number and a valid government-issued photo ID. If you have designated an alternative pickup contact, they will need to bring the order number and a valid government-issued photo ID.



You mention that you are not in the US. You will most likely have to buy the item in the US Apple Online store for collection in the US. Make sure that your card can be used in this transaction. See Payment, Financing, Refunds and VAT - Shopping Help - Apple



To answer your other question, see Contact Apple for support and service - Apple Support for a list of Apple Support phone numbers by region.

2 replies
Question marked as Top-ranking reply

Nov 4, 2022 3:21 AM in response to bushviper

Apple's US webpage Shipping & Pickup - Shopping Help - Apple has information on order collection by another person:


Once you're ready to purchase, select Pick up at Checkout. If you would like to change the pickup location, select Change location, then Continue. Items marked Available Today will usually be ready for pickup within an hour. We’ll send you a pickup notification email when your order is ready to be picked up. In some instances, you may also be able to select a window of time to pick up your order at an Apple Store. This Check-In Window will ensure that your order is available shortly after you arrive. Just check in with a Specialist when you get to the store. If you’re unable to come in during this time window, you can pick up your order afterward, but wait times may vary.


You'll receive a notification email when your item is available to pick up. Please wait for this email before coming to the store.


If you would like someone else to pick up your items, select Someone else will pick up these items. To pick up your items in an Apple Store, you will need to bring the order number and a valid government-issued photo ID. If you have designated an alternative pickup contact, they will need to bring the order number and a valid government-issued photo ID.



You mention that you are not in the US. You will most likely have to buy the item in the US Apple Online store for collection in the US. Make sure that your card can be used in this transaction. See Payment, Financing, Refunds and VAT - Shopping Help - Apple



To answer your other question, see Contact Apple for support and service - Apple Support for a list of Apple Support phone numbers by region.

Can someone else pick up my iPhone from the Apple Store for me?

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