Hello, my Apple ID is inactive yet I can’t sign out despite typing the correct password. Please help. My phone keeps asking for the Apple ID password and when I type it in, it says Apple ID not active. Please, anyone to help?

Hello, my Apple ID is inactive yet I can’t sign out despite typing the correct password. Please help. My phone keeps asking for the Apple ID password and when I type it in, it says Apple ID not active. Please, anyone to help?

iPhone 11, iOS 15

Posted on Nov 4, 2022 7:14 AM

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Question marked as Top-ranking reply

Posted on Nov 6, 2022 11:27 AM

Hey, Thisissamazing. We wish there was another option we could provide, but activating your Apple ID requires that you verify with Apple Support that the Apple ID belongs to you.


Since the "contact Apple Support" link above isn’t available in your country, you’ll need to reach them by phone: Contact Apple for support and service - Apple Support. Since there’s no Apple Support in Nigeria, you’ll need to call either Egypt of South Africa to reach them.


All the best.



3 replies
Question marked as Top-ranking reply

Nov 6, 2022 11:27 AM in response to Thisissamazing

Hey, Thisissamazing. We wish there was another option we could provide, but activating your Apple ID requires that you verify with Apple Support that the Apple ID belongs to you.


Since the "contact Apple Support" link above isn’t available in your country, you’ll need to reach them by phone: Contact Apple for support and service - Apple Support. Since there’s no Apple Support in Nigeria, you’ll need to call either Egypt of South Africa to reach them.


All the best.



Nov 6, 2022 10:53 AM in response to ShannonM1

Thanks for your response. Sadly, I am currently in Nigeria and Apple doesn't have a call number for Nigeria. I contacted Apple support on twitter but after our chats, they directed me to apple id support contact and sadly, Nigeria is not listed in the countries with apple contact support. I won't return to the U.S until some months. Please help me I can't continue this way.

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Hello, my Apple ID is inactive yet I can’t sign out despite typing the correct password. Please help. My phone keeps asking for the Apple ID password and when I type it in, it says Apple ID not active. Please, anyone to help?

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