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Messenger app won’t open after installed

I’ve downloaded and installed messenger app. However, the app won’t connect .. all I get is spinning circle. Been going on for a week now. All other apps download install and operate as should. I’ve shut down, deleted app and reinstalled numerous times. Nothing works

Posted on Nov 4, 2022 7:10 AM

Reply
5 replies

Nov 25, 2022 9:22 AM in response to Antsuz

There are many reports of issues with Messenger. Many users also report that deleting both the FaceBook and Messenger Apps from the iPad, prior to restarting and reinstalling the Apps, will resolve the problem. Perhaps this will also work for you:


Delete apps on your iPhone, iPad, and iPod touch - Apple Support

Force restart iPad - Apple Support



After restarting the iPad, install Messenger App first - and then reinstall the FaceBook App:


  • Messenger

https://apps.apple.com/gb/app/messenger/id454638411


  • FaceBook

https://apps.apple.com/gb/app/facebook/id284882215



Nov 6, 2022 11:03 AM in response to Helplisaplease

Hi Helplisaplease,


Welcome to Apple Support Communities. We understand that you're having an issue with using the Messenger app. We'd like to help.


It sounds like you completed some steps found here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
If an app on your iPhone or iPad doesn't work as expected, try this.

1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
 
Get more help
* If the App Store itself is not responding, contact Apple Support for your iPhone or for your iPad.
* If you found the app on the App Store, contact the app developer. If the app is made by Apple or came with your iPhone or iPad, contact Apple Support for your iPhone or for your iPad.
* If you bought the app recently and you no longer want it, you can also request a refund.

Please give steps 1-4 another try to serif that helps. Then, if you continue to have issues, reach out to the app developer for additional troubleshooting. How to contact an app developer - Apple Support


Hope that helps.

Cheers!

Messenger app won’t open after installed

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