Why does it say my battery needs service?

Why does my iPhone in settings say my battery needs service?

50UM7300PUA,

Posted on Nov 4, 2022 4:07 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2022 4:24 PM

cryanins Said:

"Why does it say my battery needs service?: It doesn’t show less than 80% until the end of the night. Do I need to take my phone to an Apple Store? I’m worried it’s a scam to get me to buy a new iPhone or battery for hundreds of dollars"

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Again...

Look Up the Battery Health:

You're referring to the charge percentage. I am saying it is the Battery Health you must check. When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: Percentage

Time for a New Battery?

13 replies
Question marked as Top-ranking reply

Nov 4, 2022 4:24 PM in response to cryanins

cryanins Said:

"Why does it say my battery needs service?: It doesn’t show less than 80% until the end of the night. Do I need to take my phone to an Apple Store? I’m worried it’s a scam to get me to buy a new iPhone or battery for hundreds of dollars"

-------


Again...

Look Up the Battery Health:

You're referring to the charge percentage. I am saying it is the Battery Health you must check. When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: Percentage

Time for a New Battery?

Nov 4, 2022 4:45 PM in response to cryanins

Try a Forced Restart


Force restart iPhone - Apple SupportOfficial Apple Support › guide › iphone › ios


Follow the instructions very carefully. Do not release the Side button until you see an Apple icon appear. If you see a slider to power off, you have to keep holding the Side button until the Apple logo appears. It might take another 20-30 seconds.


If the same message appears, have the phone checked out at an Apple Store or authorized Apple Service shop



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Why does it say my battery needs service?

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