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Lost iPhone

My son lost his iPhone, I can’t login to Find My IPhone from my iPhone to locate his IPhone. I attempted to follow your instructions on how to sign into ICloud and reset his password, so that we can locate his lost iPhone. Your instructions were circular, goes no were.

iPhone 12

Posted on Nov 5, 2022 8:53 AM

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Question marked as Top-ranking reply

Posted on Nov 5, 2022 9:50 AM

If he forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if he can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If he has 2 Factor Authentication enabled, if he can't recover the password using the steps above, he will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *



3 replies
Question marked as Top-ranking reply

Nov 5, 2022 9:50 AM in response to dianamaria88

If he forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if he can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If he has 2 Factor Authentication enabled, if he can't recover the password using the steps above, he will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *



Lost iPhone

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