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addy57 Author

Level 1

4 points

App Store

When I try to re download an app it’s says that there’s a problem with a family members previous purchase. And I have already changed the billing information

Posted on Nov 7, 2022 8:54 AM

Top-ranking reply

Raicya

Level 10

208,947 points

Posted on Nov 7, 2022 10:28 AM

The family organizer is billed for family members' purchases.

Ask the family organizer to update their billing information.

Check ⤵️

Solve Billing Issues - Help - Apple Search Ads

If your payment method is declined in the App Store or iTunes Store - Apple Support

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