Updating problem

What happens when you try?

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.

Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.

You can also check out this article for help -

If your iPhone or iPad won't update – Apple Support (UK)

Follow the steps in this article -> Update your iPhone or iPad - Apple Support

You may have a beta version of iOS 15.7.1 installed, you will need to delete that.

If so -

How to uninstall iOS or iPadOS beta software - Apple Support

Go to Settings > General > About > Model and tell us what is says.

Note the the iPhone 6s and 7 cannot be updated to iOS 16 or later.

I believe deggie has your answer, but just FYI, you need to have at least a 50% charge on your phone to update it. Better yet, leave it plugged in while updating.

You're welcome. Please post back and let us know if this resolved your issue.

Glad to hear it, enjoy your phone.