Apple Watch Ultra heart rate detection fail when running faster

I like to run with the watch so much especially for the new action button and very accurate GPS, however the heart rate detect usually lost when running in faster pace which not happened in my old Apple Watch Series 7.

I didn’t turn on power saving mode and I’ve tried to restored the watch, situation is the same.

Anything I can do to make the HR detection better?

Posted on Nov 8, 2022 6:10 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Nov 8, 2022 9:56 AM

It sounds like your watch lost its stable connection with your wrist-- it has to sit solidly on your arm to see the blood go by. Of course, that's harder when you're swinging your arms and sweating more as you run faster. You may have to tighten the wrist band to get a better, more stable connection. Some people tighten it just for workouts, then loosen the band for normal wear.

Similar questions

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Nov 8, 2022 9:56 AM in response to Drsoeasy

It sounds like your watch lost its stable connection with your wrist-- it has to sit solidly on your arm to see the blood go by. Of course, that's harder when you're swinging your arms and sweating more as you run faster. You may have to tighten the wrist band to get a better, more stable connection. Some people tighten it just for workouts, then loosen the band for normal wear.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch Ultra heart rate detection fail when running faster

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.