ipod shuffle 4th gen and M2 Macbook Air

Hello SeekingHelpApple,

Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with syncing your iPod shuffle with your mac. Check ou tthe information here about syncing: Intro to syncing your Mac and your devices - Apple Поддръжка (BG)

"Do I have to sync?

If you have iPod classic, iPod nano, or iPod shuffle: You have to sync your device with your Mac. There’s no other way to add content to it."

While these steps apply to iPhones and iPads, they will also work dfor your iPod not being detected: If your computer doesn't recognize your iPhone or iPad - Apple Support

We hope this helps.

Cheers!

SeekingHelpApple,

You can test the issue in a new administrator user account. The guide here can help you get started: Add a user or group on Mac

However if the issue continues, as recommended by Apple Support you should visit a technician to further assist. You can use the 'Service & Support' option here: Apple Find Locations to ensure you can view all locations near you.

Cheers.

Hey SeekingHelpApple,

Thank you for using the Apple Support Community. Due to the nature of your issue, you may find more information by contacting Apple Support directly using the link below.

Contact Apple Support

Take care.